Troubleshooting Errors

Getting Started
- Welcome to thirdweb!
  - Intro to our resources
  - How to get support from the thirdweb team
Connect
- Auth
  - Auth FAQs
- Account Abstraction
  - Account Abstraction FAQs
- In-App Wallet
  - In-App Wallet FAQs
- Connect
  - Connect FAQs
Contracts
- Explore
  - Explore FAQs
- Publish
  - Publish FAQs
- Build
  - Build FAQs
- Deploy
  - Deploy FAQs
- Interact
  - Claim from drop contract using contract explorer
  - Interact FAQs
  - Importing non-thirdweb contracts into the Dashboard
  - Airdrop Contract Troubleshooting
  - Trouble Claiming from the Embed
  - Customizing the Embed
  - Batch Upload Troubleshooting
  - Transferring ownership of a contract
  - How to close Auction Listings in a Marketplace
  - Take a Snapshot of Existing Holders
  - openPack Function out of gas
  - NFT Drop claim function parameters
  - NFT metadata structure
  - WalletConnect Prefab Required for Connect Wallet (Native) Prefab
  - How to use the multicall() function
  - Start Token ID at 1 instead of 0
  - Why can’t I claim an NFT from the embed on mobile?
  - Where can I see the audited contract reports?
  - How can I get my NFTs to show up on OpenSea or other marketplaces?
  - What are Platform Fees?
  - Why am I unable to use the same token for staking and rewards?
  - Understanding gas, Gwei, and cost saving strategies
  - How to make your NFTs non-transferrable aka Soulbound
  - SetApprovalForAll: what it means to grant access to all your NFTs
  - Staking Contract Troubleshooting - Not Owned or Approved
Engine
- Engine
  - How to resolve DEPTH_ZERO_SELF_SIGNED_CERT Error for self hosted engine instance?
  - Is it possible to change admin wallet on my cloud hosted engine?
  - How to use thirdweb engine relayer to send transaction
  - How to deploy thirdweb Engine to your local machine
  - How to deploy your self-hosted thirdweb Engine on the Railway
  - How to deploy contracts using OP Credits with thirdweb Engine
  - How to resolve ensure that your Engine is publicly accessible issue?
  - What is the difference between cloud-hosted and self-hosted thirdweb Engine?
How to
- React
  - How to display a custom token on ConnectButton
  - How to migrate read-only hooks from thirdweb v4 to v5
  - How to get the signer for connected wallet
- Javascript
  - How to generate a private key account using the thirdweb SDK
  - How to generate merkle root for airdrop contract using SDK
  - How to take a snapshot of an ERC721 collection
  - How to check if a provided address is a contract address or wallet address
  - How to verify a contract using thirdweb SDK
  - How to check if a contract is an ERC721/ERC1155/ERC20 contract
  - How to fetch contract metadata
  - How to retrieve tokenIds from the lazyMint method
  - How to shuffle items when lazy minting
  - How to get all tokenIDs in an NFT contract
- Others
  - How to resolve ENS address
  - How to resolve ENS avatar
  - How to resolve ENS name?
  - How to signature mint using the thirdweb v5 SDK
  - How to update NFT metadata for drop contract via thirdweb SDK
  - How to update NFT metadata for via NFT Collection/Edition Contract
  - How to distribute funds on spilt contract with explorer
  - How to Find NFTs by Owner for an NFT Drop Contract
  - How to add a contract to the thirdweb dashboard via code
  - How to update the metadata for multiple NFTs
  - How to find the contract address from your transaction hash after deploying a contract
  - How to upload a single NFT via thirdweb explorer?
  - How to secure your API Keys
  - How to transfer native tokens
  - How to add a custom RPC URL into your front-end, backend, or dashboard
  - How to add your EVM chain to thirdweb’s Chainlist?
Troubleshooting Errors
- Application Errors
  - “This action requires a connected wallet to sign the transaction. Please pass a valid signer to the SDK.”
  - 429 Client Error: Too Many Requests
  - Message: ethjs-query] while formatting outputs from RPC
  - Transaction underpriced
  - Replacement transaction underpriced
  - Unity Error: "Multiple precompiled assemblies with the same name Newtonsoft.Json.dll included on the current platform”
  - Unity SDK Error: this functionality is not yet supported on the current platform
  - How to share your console log errors
  - 401 Unauthorized
- Contract Errors
  - Execution Reverted: !Tokens
  - Execution reverted: !QTY
  - Execution reverted: ST
  - ERR_FAILED_413
  - Insufficient funds for gas * price + value / Insufficient funds for intrinsic transaction cost
  - Execution reverted: !BAL20
  - Execution reverted: !BALNFT
  - Execution reverted: proof claimed
  - Execution reverted: !ADMIN
  - Execution reverted: !CONDITION
  - Execution Reverted: Not within the sale window
  - Error: ERC20 - Transfer Amount Exceeds Allowance
  - Execution Reverted: !Amt Error
  - Error: Unauthorized - You don't have permission to use this service
  - Minter permission on smart contract
- CLI Errors
  - npm ERR! syscall spawn git
  - Issue linking device on the authorization page via thirdweb cli
Other FAQs
- Security & Privacy FAQs
  - Security & Privacy FAQ
- Billing FAQs
  - Billing FAQs
- Storage FAQs
  - Storage FAQs
- RPC Edge
  - RPC Edge FAQs
- Other thirdweb FAQs
  - Token showing “Mintable” on dex scanner after renouncing
- Opensea/Secondary Marketplaces
  - NFTs Aren’t Revealing
  - My Collection is Not Showing Up
  - When will my collection show up on OpenSea?
- Block Explorers (i.e. Etherscan)
  - Token verification on Etherscan
  - Blockscout API contract verification
Payments
More