Get support
Get in touch with a member of the thirdweb team.
Contact thirdweb Support for issues or queries using thirdweb products. We cannot guarantee support for non-thirdweb issues.
We appreciate your patience as we address a large volume of requests. For prioritized support, consider upgrading to our Growth Plan, which offers a guaranteed response time within two business days.
- Navigate to thirdweb.com/support and connect your wallet.
- Select Submit a ticket.
- Choose the product category.
- Choose the problem area.
- Please provide all the details regarding the issue, including screenshots and error messages related to the problem.
- Select Submit and we’ll contact you via email shortly.
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