Get support

Get in touch with a member of the thirdweb team.

Contact thirdweb Support for issues or queries using thirdweb products. We cannot guarantee support for non-thirdweb issues.

💡
We appreciate your patience as we address a large volume of requests. For prioritized support, consider upgrading to our Growth Plan, which offers a guaranteed response time within two business days.

 
  1. Navigate to thirdweb.com/support and connect your wallet.
    1. Notion image
  1. Select Submit a ticket.
    1. Notion image
  1. Choose the product category.
    1. Notion image
  1. Choose the problem area.
    1. Notion image
  1. Please provide all the details regarding the issue, including screenshots and error messages related to the problem.
    1. Notion image
  1. Select Submit and we’ll contact you via email shortly.
    1.  
Did this answer your question?
😞
😐
🤩