Invalid recovery code on embedded wallet

Error

The "Invalid recovery code" error can occur when attempting to log in with an embedded wallet using custom authentication.

Error Reason

This issue arises when you attempt to use an email address for custom authentication that has already been used for Gmail, Facebook, or other logins.

Solution

Customers are advised to use the same login method they initially used for the embedded wallet. Mixing and matching login methods is not supported.

 

That’s it! The error will be resolved now.


 

Can’t get this working? If you’ve followed the above and still have issues, contact our support team for help.

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