Other FAQs – Support

Getting Started
- Welcome to thirdweb!
  - Intro to our resources
  - How to get support from the thirdweb team
Connect
- Auth
  - Auth FAQs
- Account Abstraction
  - Account Abstraction FAQs
- In-App Wallet
  - In-App Wallet FAQs
- Connect
  - Connect FAQs
Contracts
- Explore
  - Explore FAQs
- Publish
  - Publish FAQs
- Build
  - Build FAQs
- Deploy
  - Deploy FAQs
- Interact
  - Claim from drop contract using contract explorer
  - Interact FAQs
  - Importing non-thirdweb contracts into the Dashboard
  - Airdrop Contract Troubleshooting
  - Trouble Claiming from the Embed
  - Customizing the Embed
  - Batch Upload Troubleshooting
  - Transferring ownership of a contract
  - How to close Auction Listings in a Marketplace
  - Take a Snapshot of Existing Holders
  - openPack Function out of gas
  - NFT Drop claim function parameters
  - NFT metadata structure
  - WalletConnect Prefab Required for Connect Wallet (Native) Prefab
  - How to use the multicall() function
  - Start Token ID at 1 instead of 0
  - Why can’t I claim an NFT from the embed on mobile?
  - Where can I see the audited contract reports?
  - How can I get my NFTs to show up on OpenSea or other marketplaces?
  - What are Platform Fees?
  - Why am I unable to use the same token for staking and rewards?
  - Understanding gas, Gwei, and cost saving strategies
  - How to make your NFTs non-transferrable aka Soulbound
  - SetApprovalForAll: what it means to grant access to all your NFTs
  - Staking Contract Troubleshooting - Not Owned or Approved
Engine
- Engine
  - How to resolve DEPTH_ZERO_SELF_SIGNED_CERT Error for self hosted engine instance?
  - Is it possible to change admin wallet on my cloud hosted engine?
  - How to use thirdweb engine relayer to send transaction
  - How to deploy thirdweb Engine to your local machine
  - How to deploy your self-hosted thirdweb Engine on the Railway
  - How to deploy contracts using OP Credits with thirdweb Engine
  - How to resolve ensure that your Engine is publicly accessible issue?
  - What is the difference between cloud-hosted and self-hosted thirdweb Engine?
How to
- React
  - How to display a custom token on ConnectButton
  - How to migrate read-only hooks from thirdweb v4 to v5
  - How to get the signer for connected wallet
- Javascript
  - How to generate a private key account using the thirdweb SDK
  - How to generate merkle root for airdrop contract using SDK
  - How to take a snapshot of an ERC721 collection
  - How to check if a provided address is a contract address or wallet address
  - How to verify a contract using thirdweb SDK
  - How to check if a contract is an ERC721/ERC1155/ERC20 contract
  - How to fetch contract metadata
  - How to retrieve tokenIds from the lazyMint method
  - How to shuffle items when lazy minting
  - How to get all tokenIDs in an NFT contract
- Others
  - How to resolve ENS address
  - How to resolve ENS avatar
  - How to resolve ENS name?
  - How to signature mint using the thirdweb v5 SDK
  - How to update NFT metadata for drop contract via thirdweb SDK
  - How to update NFT metadata for via NFT Collection/Edition Contract
  - How to distribute funds on spilt contract with explorer
  - How to Find NFTs by Owner for an NFT Drop Contract
  - How to add a contract to the thirdweb dashboard via code
  - How to update the metadata for multiple NFTs
  - How to find the contract address from your transaction hash after deploying a contract
  - How to upload a single NFT via thirdweb explorer?
  - How to secure your API Keys
  - How to transfer native tokens
  - How to add a custom RPC URL into your front-end, backend, or dashboard
  - How to add your EVM chain to thirdweb’s Chainlist?
Troubleshooting Errors
- Application Errors
  - “This action requires a connected wallet to sign the transaction. Please pass a valid signer to the SDK.”
  - 429 Client Error: Too Many Requests
  - Message: ethjs-query] while formatting outputs from RPC
  - Transaction underpriced
  - Replacement transaction underpriced
  - Unity Error: "Multiple precompiled assemblies with the same name Newtonsoft.Json.dll included on the current platform”
  - Unity SDK Error: this functionality is not yet supported on the current platform
  - How to share your console log errors
  - 401 Unauthorized
- Contract Errors
  - Execution Reverted: !Tokens
  - Execution reverted: !QTY
  - Execution reverted: ST
  - ERR_FAILED_413
  - Insufficient funds for gas * price + value / Insufficient funds for intrinsic transaction cost
  - Execution reverted: !BAL20
  - Execution reverted: !BALNFT
  - Execution reverted: proof claimed
  - Execution reverted: !ADMIN
  - Execution reverted: !CONDITION
  - Execution Reverted: Not within the sale window
  - Error: ERC20 - Transfer Amount Exceeds Allowance
  - Execution Reverted: !Amt Error
  - Error: Unauthorized - You don't have permission to use this service
  - Minter permission on smart contract
- CLI Errors
  - npm ERR! syscall spawn git
  - Issue linking device on the authorization page via thirdweb cli
Other FAQs
- Security & Privacy FAQs
  - Security & Privacy FAQ
- Billing FAQs
  - Billing FAQs
- Storage FAQs
  - Storage FAQs
- RPC Edge
  - RPC Edge FAQs
- Other thirdweb FAQs
  - Token showing “Mintable” on dex scanner after renouncing
- Opensea/Secondary Marketplaces
  - NFTs Aren’t Revealing
  - My Collection is Not Showing Up
  - When will my collection show up on OpenSea?
- Block Explorers (i.e. Etherscan)
  - Token verification on Etherscan
  - Blockscout API contract verification
Payments
More

Security & Privacy FAQs

Security & Privacy FAQ

FAQs around thirdweb security and privacy

Billing FAQs

Storage FAQs

RPC Edge

RPC Edge FAQs

Other thirdweb FAQs

Token showing “Mintable” on dex scanner after renouncing

Opensea/Secondary Marketplaces

NFTs Aren’t Revealing

Problems getting your NFTs to reveal on secondary marketplaces

My Collection is Not Showing Up

What to do if your collection isn’t appearing on secondary marketplaces

When will my collection show up on OpenSea?

Block Explorers (i.e. Etherscan)

Token verification on Etherscan

Blockscout API contract verification

In this guide, we will learn how to verify thirdweb contracts on any EVM chain